Monthly Archives: November 2014

It’s nice to be appreciated …

The Just Better Care Office Team.

client feedback

This letter reminds us that what we do is important and really does make a difference in people’s lives.

Hi there

Helen, a TACP client, had very high praise for your Helen who has been providing the service on the weekend. Helen said that on Sat she was feeling very down and JBC

Helen helped “pull her out of a hole”.

Also, Amy complimented Gladys to one of my staff today.

Please pass this feedback and my thanks on to them.

Regards

Hilary McGowan

Transition Aged Care Program (TACP) Manager

Prince of Wales Hospital

Staff Social

BBQ in the park

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Our recent Just Better Care social was fun, friendly and well attended.

We all enjoyed the sunshine of early spring as well as the fabulous food, great company and relaxing location.bbq2

These get-togethers are casual affairs and everyone is welcome. One-on-one private care is important and rewarding work but sometimes is very isolating.

Because you, the carers, perform such vital community services, we use our social events to acknowledge your hard work and bring everyone together for support and fun.

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 Also, because carers are at the core of Just Better Care, we want to recognise all our professionals for simply doing what you do!

“Without our staff we would not be in business” Phillip Behr, Director Just Better Care.

If you missed this social, don’t worry, there will be plenty more, now that BBQ season has begun.

Multicultural Day, Eastlakes

by FIONA MOODY

On a lovely warm, sunny Saturday after a terrible, cold week, we set up our stand for the Botany Bay Multicultural Day in Eastlakes.

One of our valued carers, Romina, and I arrived bright and early to set up our stall next to the local council tables – an excellent place to be.

Once we were happy that our stall looked enticing, our day began. Romina was apprehensive at first because she had never done this kind of marketing before but she soon got the hang of things when a few people approached and wanted to learn more about Just Better Care’s services.

The day got busier as we went on and a lot of people visited our stall. We had a great time chatting and handing out pens, water bottles and magazines and our Aboriginal and Torres Strait Islander water bottles were the most popular.

There were some very interesting stalls and we got to know the Botany

Bay Council representatives, which proved to be a great networking opportunity for Just Better Care.

multicultural day

Overall, it was a great day out and a successful exercise because we used the stall to reach out to the community.

Fiona Moody fiona.moody@justbettercare.com

 

Upcoming Events

November 20, 2014

Frail Aged/Enabling

 

November 29, 2014

JBC STAFF CHRISTMAS PARTY – INVITES OUT SOON

To book in, or find out more about any of these events contact:

Fiona Moody

Coordinator and Trainer

Ph: 02 9669 1965

Email:

fiona.moody@justbettercare.com

Welcome new staff

I would like to introduce two new staff members to the Just Better Care team:

Marina Abdel-Mesih, Human Resources Administrator, joined us in May 2014 and is implementing a number of the HR initiatives with me. Marina also supports the Coordination teams.

Rosie Lumello, Coordinator, joined us recently and is working with Marina and I.

Mobility Options App

Our new smart phone App allows staff to complete timesheets, in real time, on the go from mobile devices. We love this technology and eagerly await feedback from current staff trials. Stay tuned!

Time is Important

So far the App has highlighted the need for staff to work rostered hours. Specifically, start on time, finish on time and work the FULL duration.

If a client requests you to leave a shift early or stay later, you must always obtain approval from your Coordinator. If you are running late for a shift, you must advise your Coordinator who, in turn, can advise the client or case manager. If you are having difficulties with your roster, please speak with your Coordinator.

Paper Timesheets

For those of you still using paper timesheets please remember that a separate timesheet is required for each client. Make sure times are accurate.

A Big Thank You

To all Community Care Professionals for being so patient and helpful as we moved to the new server. Now access to rosters and the intranet should be much easier. Note: please ensure you log on every day after 5.30 pm to check the roster for changes to your next shift.

Work, Health and Safety (WH&S)

Your safety is always important to us. Slow down, don’t rush. Before the start of every shift, take a few minutes to think about the role you are about to perform. Always be aware of your surroundings and make sure you are properly dressed for your shift.

Closed in shoes must always be worn.

Thanks, Penny.

Human Resources Director

Ph: 02 9669 1965

Email: penny.colvin@justbettercare.com