Nathan Hider
High Care Training
Apart of our Just Better Care promise to deliver premium services; We have introduced a 2015 training incentive for all High Care carers. We will be hosting a mandatory training session with a focus on high care procedure, ensuring all our High Care workers are delivering the same quality of services across all clients. This is a great opportunity to up-skill and learn proper technique for all high care situations. We aim to have each carer prepared and trained ready to handle anything. Please check your e-mail accounts regularly – and ensure the office have these addresses. We send vital information via e-mail.
CDC – Consumer-Directed Care
These programs give participants and their representatives more choice and control over the delivery of services. Previously, in traditional programs, control was is in the hands of professionals. Clients with JBC are able to choose which services they receive, who will deliver these services and where they will be delivered. This may include a range of needs like domestic assistance, personal care, social support, transport, shopping, respite, meal preparation, specialised management, community access programs, holidays, allied health professionals and physiotherapy. Clients may even be able to manage an individual budget for services. So next time you are supporting a client in their home, please be mindful of the fact that it is about what they would like you to do for them, not necessarily what you have been rostered to do. This is about client choice. If you are with a client and feel they require a review of their program, don’t hesitate to contact your service coordinator.